In today's fast-changing global marketplace, success is no longer tied to the traditional factors of production - labor, capital or land. The new critical resource is knowledge. What an organization knows - and how it leverages that knowledge - has never been more essential for success. Knowledge Management (KM).

Unlike Land, Labor and Capital, Knowledge does not diminish with use. In fact, when knowledge is used, shared, applied, or managed it increases. Knowledge Management (KM) is a discipline to systematically leverage expertise and information to improve organizational efficiency, capability, responsiveness, innovation and compliance. The organizations that become best at this will ultimately dominate the markets they serve, because mastery of "leveraging what you know" is really about creating and managing the one true sustainable competitive advantage in the 21st century - knowledge. More...